Customs Agent Diary: Real-World HS Code Mistakes & Compliance Lessons

• Customs Agent Diary : Missing REX Number Leads to Unexpected Duty Charges
  Scenario A shipment was imported into New Caledonia with goods declared as being of European origin. Based on this, the importer expected to benefit from preferential duty rates and avoid customs charges. However, despite the goods being eligible in principle, customs duty was still applied. The Problem The issue was not the origin of the… Read more: Customs Agent Diary : Missing REX Number Leads to Unexpected Duty Charges
• 🚨 Customs Agent Diary: The “Aircraft Part” That Wasn’t!
  ✈️ A Small Description… A Big Problem A shipment came in declared as: “Aluminium stiffener rib – aircraft part”HS Code: 8807.30 On the surface, it looked fine.Aircraft part? → 8807. Simple. But something didn’t sit right. 🔍 The Detail That Changed Everything When reviewing the documents, I asked a simple question: 👉 “Can you confirm… Read more: 🚨 Customs Agent Diary: The “Aircraft Part” That Wasn’t!
• 📘 Customs Agent Diary: Do Import Documents Have to Be in English in the UK?
  🧾 A Question That Comes Up More Than You Think Today, a client asked a simple but important question: “If we import goods into the UK, do all documents have to be in English?” It’s the kind of question that seems straightforward—but in customs, the answer always depends on context, risk, and compliance requirements. 🇬🇧… Read more: 📘 Customs Agent Diary: Do Import Documents Have to Be in English in the UK?